Rockwell GPS Tracking Frequently Asked Questions
1.) How Does GPS tracking work?
GPS uses technology to determine location be transmitting signals from satellites orbiting earth. The data is sent to a map that shows the current location. You can learn more about How GPS tracking works here.
2.) Will the GPS products work everywhere in America?
Yes, the GPS technology uses orbiting satellites that cover the entire USA so coverage is not an issue. You will be able to use GPS in every state.
3.) Do you offer technical support for products?
Yes, our customer support is great! If you'd like to contact us with any questions or to report a bug/issue, please contact us!
4.) How do I know I am getting the best deal online?
We work directly with top manufacturing companies to bring you the best technology at the best prices online. We are not marking up the price for television commercials, unnecessary middle-men and over-paid executives... We're passing the savings right on to you!
5.) What kinds of applications are GPS tracking devices ideal for?
GPS tracking devices are important tools for many people. You may use GPS for tracking company vehicles and equipment, locating lost assets, locating your teen driver, private investigation and so on... the possibilities are limitless.
6.) My GPS tracking device is no longer sending me updates, why?
When your GPS tracking device stops sending you data, there are several reasons this may happen. First, check the battery to make sure the battery is not depleted. Next, check your internet connectivity to ensure you're able to receive updates. Other possibilities could be that the device is out of the cellular network (remote location), the device is frozen and may need to be rebooted, and the signals might be getting hung up on cellular towers, wait a few minutes and see if the problem corrects itself. If none of these work, please contact customer support.
7.) What is the next biggest thing to hit the market as far as GPS tracking?
Because we are in direct contact with the developers and manufacturing companies, we are able to have insider information on the hottest new products to hit the market! The next wave of GPS tracking devices will be Alzheimer's patient GPS tracking devices. It's important to know where your parents or grandparents are when they begin to lose their memory.
8.) Do the GPS tracking devices continuously use battery power?
No, the GPS tracking units use a motion detection sensor that allows the GPS to power up only when it is in motion. This extends the battery life of the unit and allows optimum stealth and information tracking.
9.) Do you have any other shipping options? I would like to make special arrangements to ship my GPS Unit.
When placing your order, if you need to make special arrangements for shipping, you will want to contact our ordering hotline / customer service hotline to make arrangements to have your unit shipped to your needs.
10.) Is GPS fleet tracking ideal for small fleets or large fleets?
Fleet tracking is ideal for both large fleets, medium fleets and small fleets as well. Small businesses and large businesses can both benefit from GPS tracking for their fleets. We work with clients that may purchase 1 or 2 units for their fleets, and we also work with clients that purchase hundreds of units to track large fleets.
11.) Is the map and reporting information broadcast in real-time?
Almost, the devices send and recieve data every 10 seconds and report that information to you every 10 seconds. This provides accurate information while avoiding problematic "data-overload" issues.
12.) What if I need to know asset location right now?
No problem! This in known as asset polling and the beauty of this system is that for the 1st time, no data polling is needed. This is a standard feature which tracks your assets live. You may instantly locate your asset anywhere in the USA and Canada simply by logging into the system.
13.) Why should I choose Rockwell GPS Tracking over the competition?
Great question. We are specialized in the GPS tracking devices that you seek. We use the top manufacturing companies which put the research and development into the devices. In addition, we have the same product or better at lower prices! We work hard to find the best equipment at the best prices. We stand behind our products!
